21.03.25 English for Business Chapter 19 TEST

1. Strong social skills led to more effective team collaboration.

2. By practicing empathy, they could better understand and meet clients' unique expectations.

3. High levels of motivation help employees embrace (охватить,принять) challenges and grow professionally.Высокая мотивация помогает сотрудникам решать проблемы и развиваться в профессиональном плане.

3. Through self-awareness, employees have become more receptive to feedback.

4. The upcoming training session on adaptability will provide us with strategies for better adjusting (корректировка, адаптация) to changes in our work environment.
Предстоящая учебная сессия по адаптации даст нам стратегии для лучшей адаптации к изменениям в нашей рабочей среде.

5. During the budget cuts, a positive attitude helped the team remain optimistic.

6. It's essential to cultivate problem-solving abilities within your team to enhance their performance

7. Time management skills are critical for meeting customer expectations.

8. Teamwork enables us to address challenges that are beyond the capabilities of individuals alone.

9. Conflict resolution skills are critical for managers to minimize workplace disruptions.

10. Listen to Elijah talk about how he approaches his work. = He uses his time effectively.

"I prioritize tasks, plan my schedule carefully, and stay focused on meeting deadlines. I'd say I practice good time management."

= TRUE ="Time management" is the ability to prioritize tasks, manage one's schedule, and meet deadlines effectively

11. Conflict resolution is a valuable skill for managing disputes with suppliers and vendors.

12."We focus on conflict resolution, learning how to address disagreements constructively and finding positive solutions."

Мы фокусируемся на разрешении конфликтов, учимся конструктивно решать разногласия и находить позитивные решения. They handle disagreements in a positive manner.

"Conflict resolution" is the ability to handle disagreements and disputes in a constructive and positive manner.

13.Laura's adaptability allowed her to quickly learn the new software, which improved our team's overall efficiency.

14. "Have we covered everything? Not quite. Let’s not forget about adaptability. It’s crucial for our team to adjust to new situations, especially since our industry moves so fast."

What is the last ability that William Walker wants the team focus on? = 

the ability to change to suit different conditions

"Adaptability" is the ability to adjust to new or changing situations and circumstances.

15."I'd also like to spend some time addressing the area of problem-solving. Is that an issue for your team? I'm afraid so—the challenge lies in spotting and overcoming obstacles effectively."FALSE = Problem-solving" is the ability to identify and overcome challenges and obstacles.

16."What colleagues appreciated about Diana was her ability to show empathy and truly understand what had happened to someone, rather than comparing it to her own experiences."= 

Diana showed empathy by describing a time that she experienced a similar situation to the one affecting her colleague.=FALSE = Empathy is the ability to understand and share the feelings and perspectives of others.

Диана проявила сопереживание, описав время, когда она испытала ситуацию, похожую на ту, которая затронула ее коллегу.

17. "Social skills are the abilities we use to communicate and interact effectively with others. When leading a project, this involves building strong relationships, being a good listener, and communicating clearly."

Creating a strong team who get on well, by understanding their needs and being transparent (открытый) in your communication.

Social skills are the abilities we use to communicate, collaborate and build relationships.

18. Showing empathy in negotiations led to better understanding and stronger partnerships.

19. By developing social skills, employers improved their ability to empathize with and listen to their employees.